FAQ's

Does MCD do installations?
Yes, MCD technicians do hundreds of installations a year; a number of installations are done 51 weeks of the year at our factory in McKinney, Texas (a Dallas suburb).  MCD has twelve sites with 50amp power.  When arriving at the factory, please be sure your fresh water tank is full and your gray and black tanks are empty.  Currently, there is NO dump facility at our location.  MCD does provide wireless internet for your use as well as a patio area with chairs, a table and an umbrella for the use of our customers.  Because the number of sites are limited, please call to make an appointment; there is no charge for the sites.  For information about installation of the American Duo/Solo Day/Night shades, please visit the American Duo page of this website.

Are MCD products covered by a warranty?
All MCD Products come with a One-Year Limited Warranty which provides the first retail purchaser protection against any defects in materials and workmanship.  For more information about our warranty, please see the Warranty page of this site.

In what colors are MCD Solar/Privacy Day Screens offered?
MCD Solar/Privacy Day Screens are only available in our groundbreaking ClearView II™ black fabric.  Black is the best sun screen color choice due to its inherent properties which provide the highest degree of heat/UV protection.  It also provides a higher degree of privacy and superior outward visibility when compared to any other color of so-called sun screen.  As many people are aware, and certainly all of the RV OEMs that MCD supplies understand, MCD Black ClearView II™ Solar Screen, as developed for the RV market, is unlike any other sun screen fabric in the world.  MCD developed a unique, proprietary coating process that reduces glare far more than any other sun screen material.  If heat and UV protection with clear outward visibility are of primary importance,  MCD black ClearView II™ Solar Screen is for you.

How do I order MCD products?
You can order directly from MCD or contact any of the MCD Dealers or Authorized American Duo Sales/Installation Facilities.

Will you be at any upcoming rallies?
You can check the rallies section of this website for a schedule of upcoming rallies that MCD will be attending or contact MCD for the most current information.  Hope to see you at an upcoming event!

What credit cards do you accept?
We accept Visa, MasterCard, and Discover Card.  (Sorry, no American Express.)

Please contact a friendly customer support person at MCD with any other questions.  Call 800-804-1757 or send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .